When it comes to delays and the assessment of delay claims, there is limited guidance available. In fact, there is no clear path in terms of managing the issue, establishing process or determining who is ultimately responsible. The result is that many unexpected delays end in disputes which can potentially impact on relationships and the success of a project. There has long been a need for the industry to have access to a simple, standardised process which walks all parties through the claim and finds equally simple answers to the problems.
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